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- Change of location. The System tracks where the Customer has registered and where they he usually works with your his website. If Customer radically changes their his location, the System will mark them him as potential Fraud and notify the Admin.
- Suspicious transactions. If Customer buys many credits packages in short period of time and do no not spend in between, the System will also send them him to Fraud review.
What's the difference between Marked as Fraud and Blocked Customer?
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Marked for fraud review - Customer gets this status, when they he got caught on suspicious activity. Also Admin can set this status manualymanually, if needed.
Passed fraud review - This status applied to Customer, who've successfully passed fraud inspection.
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- Go to "Manage Customers" page in admin backend and find needed customer.
- Open Customer's Personal profile
- Found Find field "Fraud status" and correct it
- Press "Update button" to submit changes.
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