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  • If you don’t have a CCBill Merchant account

  1. Open https://ccbill.com/

  2. Click ‘Merchants’ button

  3. Click ‘Start here’ and choose ‘I am a business owner’

  4. Enter the request form and specify there that you need to get CCBill Direct Integration API for your system.

  5. If there is no answer for a long time, please contact CCBill representative Colin colinp@ccbill.com.

What you as a business owner need to know before you contact CCBill

What kind of documents CCBill could request from you

  1. Personal ID

  2. Your email

  3. Company email

  4. Your website URL

  5. Your registered company Address

  6. Home address

  7. Tax number

  8. Your bank account number

  9. Phone number

  10. Identifications, passport number

  11. T-4 tax info

  12. Social insurance

What needs to be prepared on your website

  1. Warning 18+ confirmation popup that appears on the screen when a user enters the content pages
    - request support manager to add this popup through https://scrile.atlassian.net/servicedesk/customer/portal/1

  2. Compliance form
    - add your support e-mail to the Admin Dashboard → Settings → Support email
    - so, when a user clicks a Report button next to a post, he can describe what is wrong with this post and this information will be sent to your support email

  3. Customized Terms and Conditions Pages
    - use Admin Dashboard → Pages → Edit
    - Complaints policy, Refund policy, DMCA, Cookie policy

  • If you already have CCBill Merchant account

  1. Contact CCBill representative Colin colinp@ccbill.com.

  2. Specify that you need to enable the CCBill Direct Integration API in your system. They will need to provide you with Frontend Credentials / Backend Credentials. You should have The Account ID and Subaccount ID values in your merchant profile.

    In order to turn on your account in the system from the admin’s side you should fill the following information in ‘Payment System’ menu:

  • Account ID

  • Subaccount ID

  • Frontend API username

  • Frontend API password

  • Backend API username

  • Backend API password

  • If CCBill rejected your merchant account application

In case of getting a rejection from the CCBill team, please, let us know. We will help you to find a suitable payment gateway for your business.


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