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  • If you don’t have a CCBill Merchant account

  1. Open https://ccbill.com/

  2. Click button ‘Merchants’

  3. Click ‘Start here’ and choose ‘I am a business owner’

  4. Enter the request form and specify there that you need to get CCBill Direct Integration API for your system.

  5. If there is no answer for a long time, please contact CCBill representative Colin colinp@ccbill.com.

What you as a business owner need to know before you will contact CCBill

What kind of documents CCBill could request from you

  1. Personal ID

  2. Your e-mail

  3. Company e-mail

  4. Your website URL

  5. Your registered company Address

  6. Home address

  7. Tax number

  8. Your bank account number

  9. Phone number

  10. Identifications, passport number

  11. T-4 tax info

  12. Social insurance

What needs to be prepared on your website

  1. Warning popup on the screen when enter to the content pages with 18+ confirmation
    - request support manager to add this popup through https://scrile.atlassian.net/servicedesk/customer/portal/1

  2. Compliance form
    - add your support e-mail to the Admin Dashboard → Settings → Support email
    - so, when a user clicks a Report button next to a post, he can describe what is wrong with this post and this information will be sent to your support email.

  3. Customize Terms and Conditions Pages
    - use Admin Dashboard → Pages → Edit
    - Complaints policy, Refund policy, DMCA, Cookie policy

  • If you already have CCBill Merchant account

  1. Contact CCBill representative Colin colinp@ccbill.com.

  2. Specify that you need to enable the CCBill Direct Integration API for your system. They will need to provide you with Frontend Credentials / Backend Credentials. You should have The account ID and Subaccount ID values in your merchant profile.

    In order to turn on your account in the system from the admin’s side you should fill the following information in ‘Payment System’ menu:

  • Account ID

  • Subaccount ID

  • Frontend API username

  • Frontend API password

  • Backend API username

  • Backend API password


  • If you got a reject with CCBill Merchant account issue

This happens because CCBill doesn’t approve using the direct integration API. It does require approval from both CCBill upper management and a risk team to get a merchant onto the direct integration API. The reason for this is because the CCBill team wants to make sure that this API is going to be a good fit for you and that you are able to have something in place to handle risk mitigation. If it's determined that a merchant or potential merchant isn't a good fit for the direct integration API CCBill team will ask that you use their flexform system along with their webhooks and their one click API to be able to complete your integration. This provides a more secure way for both the merchant and the consumer to process their transaction. 


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