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- Choose "Transactions" in Customers section in admin backend.
- Find exact transaction you would like to change and choose "Refund" in Actions column.
- You'll be transferred to "Refund transaction" panel. Here you can manually adjust, if you would like to refund specified amount.
- After you press "Refund" button, new entry appear in Transaction, that would specify what action was made and for which transaction.
- If something went wrong, you can always remove wrong entry by pressing "Delete" button in Actions column.
Please, note, that after making a refund in Transactions, Customer will get them back on their balance in system, not on their real life account.
If you decided to refund a money for them, please read an article below.
How to refund money
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For some reason Customer wants to withdraw money. You're agree with that. |
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