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Whenever you require help from our support team, click this link which will take you to our
customer portal support.scrile.com:

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After having chosen the type of request, please make sure to select the correct product (Scrile Connect) when submitting a support ticket so that our support team will be able to assist you as quickly as possible:

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Please note that our support team works Monday through Friday from 10.00 a.m. to 7.00 p.m.
GMT+7

The Server down tickets are answered 24/7 by our system administrator and we kindly ask you to create such tickets only in case of the website outage

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