You’ve noticed some unwanted or unusual behaviour on your website and want to fix it. You’ve decided to send us report about this situation.It’s always welcome - the more detailed report is, the faster we can help with this issue.
Here are some recommendations on how to report about any issue. To report a bug please log in the Support desk and choose an option "Report a bug".
When writing a report about the issue, please try to answer these questions:
Or you can use these suggested fields to fill your report with details. There is no need to answer every question, just provide as much as you can :)
(What has happened?)
I’ve opened performer backend and there was no information...
Steps to reproduce
Login as Admin
Go to page sitename.com/exec/manager/page_with_issue
Click on the link under the button
Nothing happens (Should be popup there)
Date and time
(When did it happen?)
Link to page(s)
(Where did this situation happen?)
(Where did it happen?
OS - Windows/Linux/iOS
Browser - Chrome/Opera/Mozilla/Other)
Mobile, Iphone 7, Safari browser version 00/00/0000
(What account did you use when the situation happened?
Username, screenname, link to the profile
If situation happened between different people, please, specify both - for example performer and customer)
Logged as Admin
(screenshots, video, text of mistake (“Show details” button))
Sitename.Show details report.txt