Not able to View previous chat videos in chat logs

Owned by Rodion Shotsky
Last updated: May 02, 2023 by Lisa Shishkina (Unlicensed)
1 min read

Problem

Could not view recorded videos in chat logs

Solution

Access to recorded video is protected for safety reason.
To grant access to specific IP address please do following:



  1. Figure out your IP address or a set of IP address you are using as admins

  2. Use FTP access to connect to the server and access files

  3. Modify or create a new file httpdocs/templates/movies/.htaccess and add there following line
    allow from YOURIP
    Where YOURIP is your IP address in a format like 123.134.145.11