/
How to correct Customer's balance

How to correct Customer's balance

As Admin, you can always correct Cutomer's balance. 

Here are the steps:

  1. Open "Manage customers" page in Admin backend (yoursitename /exec/manager/customers) 

  2. In column balance, find a "+" button near customer's balance and press it. You'll be forwarded to the chosen customer's transactions.

  3. Find a correction block at the end of the page.

  4. Specify needed amount and leave a comment for client

  5. You can also set a negative amount to remove credits from customers account. 



Learn more about balance corrections:

Related content

How to correct balance for any user in the System
How to correct balance for any user in the System
More like this
How to make a refund for customer
How to make a refund for customer
More like this
How to setup and use coupons
How to setup and use coupons
Read with this
How to correct credits for Performers
How to correct credits for Performers
More like this
How to set a default Performer's photo
How to set a default Performer's photo
Read with this
How to get NetBilling Merchant account (Scrile Connect)
How to get NetBilling Merchant account (Scrile Connect)
More like this